Chargebee supercharges payments intelligence innovation with Inai acquisition
Chargebee, a leading billing and monetisation platform for recurring revenue businesses, has announced its acquisition of Inai, a payments intelligence and analytics company. The acquisition reinforces Chargebee’s long-standing commitment to giving companies of all sizes more power and intelligence in managing their payments stack.
“For over a decade, Chargebee has championed choice, transparency, and efficiency as core elements of our merchant-first payments strategy,” said Krish Subramanian, CEO and Co-founder of Chargebee. “The acquisition of Inai is a major step forward on our mission to empower every merchant with greater visibility and control over their payments experience, no matter which gateways they choose or where they operate. We are thrilled to welcome the Inai team to Chargebee, and we are excited to see them accelerate our innovation roadmap.”
“Chargebee’s large merchant base and powerful billing and monetisation stack, combined with Inai’s product suite and expertise in AI and payments, create a natural synergy that will deliver tangible, measurable outcomes for merchants worldwide — helping them increase revenue, improve margins, and reduce operational burden,” said Anantharaman Pattabiraman and Karthik Narayanan, founders of Inai, in a joint statement.
Unlocking payments intelligence for global growth
The Inai platform offers a range of intelligent payments solutions, including:
- Real-time analytics and automated insights that uncover revenue opportunities for merchants instantly — acting as a payments expert, analyst, and machine learning engineer in one.
- Unified settlement and fee intelligence that streamlines finance operations, reduces manual work, and directly improves margins.
- AI-driven optimisation that recovers failed payments, reduces involuntary churn, and increases customer lifetime value.
In addition to the Inai platform capabilities, Inai’s team of AI and payments experts will accelerate Chargebee’s innovation in payments observability, fee intelligence, and AI-powered revenue recovery. In conjunction with Chargebee’s billing and monetisation platform, the Inai capabilities will enable merchants to operate with smarter, faster, and more profitable workflows across multiple markets and payment gateways.
“Since integrating Inai’s observability solution, we’ve eliminated days of manual reconciliation every month,” said Bobby Jones, Global Payments & Service Ops Lead at Wolfson Brands. “It’s a game-changer for both revenue and cost optimisation.”
Any gateway, any geography, every stage of growth: Chargebee’s merchant-first payments commitment
Chargebee’s payments philosophy remains rooted in the belief that merchants should be free to use any combination of gateways, payment methods, and other options they want, and that they need access to the insights and infrastructure to make the best payments choices.
“Our acquisition of Inai further strengthens our modular, merchant-first payments strategy and enables merchants to orchestrate payments across multiple providers while maintaining control and visibility through a centralised system. By unifying billing and payments infrastructure, Chargebee ensures that businesses at every stage can optimise performance, reduce complexity, and scale with confidence,” Subramanian said.