Simple tech tweaks can make all the difference
By Anne de Kerckhove, CEO, Freespee As the retail sector strives to keep pace with the change in consumer behaviour and ever-increasing customer experience expectations, failure to differentiate can often…
Being Human: the route to better customer conversations
By Anne de Kerckhove, CEO, Freespee According to recent research from Retail Business Technology Expo, keeping up with technological innovation is set to be one of the greatest challenges faced…
Freespee announces the first-ever contact centre app that’s 100% powered by data
Freespee, the cloud communication platform company that helps consumer brands better engage and convert online customers, is proud to announce the launch of Freespee Talk. Talk is the first-ever contact…