Businesses fail to prioritise customer support with nearly 1 in 4 dissatisfied
Yext the AI search company, has today revealed research examining the impact of negative customer support and the methods that customers will go to if their questions cannot be answered…
Tech adoption could save UK SMBs £8.1bn a year in saved time
New research from Dropbox and Enterprise Nation reveals that thousands of small and medium-sized businesses (SMBs) could save 150 hours each year—hours that could be used to grow their businesses—by…
Square study reveals how UK retailers and restaurateurs are redefining the future of commerce
Square, the globally trusted software, payments, and hardware solution for businesses of all sizes, has today released new research that looks at the Future of Restaurants and the Future of…