The McCarthy Stone team in Bedford, which is behind the Oakhill Place development on High View, are celebrating after being awarded a Five Star customer satisfaction rating in an independent survey announced by the Home Builders Federation (HBF).
McCarthy Stone achieved a national customer satisfaction score of 91 per cent in the survey, with Oakhill Place receiving a 100 per cent customer satisfaction score from its homeowners.
The Five Star customer satisfaction rating is the highest award that can be achieved in the survey and is only awarded when more than 90 per cent of customers would recommend a company to a friend. It is an annual survey carried out by the HBF, which involves over 100,000 homeowners nationwide.
Sam Watkins, Divisional Sales Director for McCarthy Stone, said: “Everyone at McCarthy Stone prides themselves on offering the very best service and products to our homeowners at all times, so we are thrilled to have been awarded the full Five Stars from the HBF once again.
“Our homeowners are at the heart of all of our developments and we have a wonderful, thriving community here at Oakhill Place. Everyone has settled in so well and we can’t wait to welcome more people looking to enjoy a life well lived to our budding community here.”
The HBF award recognises McCarthy Stone’s commitment to maintaining consistently high standards of build quality and delivering excellent customer service over the long-term, with particular emphasis on the developer’s commitment to guiding home buyers through the purchasing process, including the provision of post-sales support.
Oakhill Place is an ideal option for retirees aged 70 and over. Located on a quiet residential street just out of the city centre, the modern complex features an on-site Bistro restaurant serving freshly prepared meals and snacks, a spacious homeowners’ lounge, beautifully landscaped gardens, and a convenient guest suite for when friends and family come to stay. An Estates Manager takes care of the smooth-running of the development, while a security entrance system and 24-hour emergency call points provide added peace-of-mind for homeowners. Tailored domestic support packages are also available, with a dedicated team to care for your individual needs whether you need a little extra help now, or in the future, it’s entirely flexible.
Prices for two-bedroom apartments at Oakhill Place currently start from £348,000. There are also rental and part-buy options available to make moving even easier.
To find out more about McCarthy Stone in Bedford please call 0800 310 0383 or go to www.mccarthyandstone.co.uk/oakhill-place .