Medallia named a leader in employee experience management platforms by independent research firm
The analyst report recognises Medallia ‘is distinguished by its fusion of CX and EX capabilities with advanced AI and machine learning’ Medallia, the global leader in customer and employee experience,…
Medallia named a leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer platforms report
Medallia, the global leader in customer and employee experience, today announced that it has been named a Leader for the fourth consecutive publication in the Gartner® Magic Quadrant™ for Voice…
Medallia unveils vision for future of customer experience and seven AI-powered capabilities
New features showcase how AI can transform CX by accelerating the speed to insights and action on unstructured data – like digital behaviour and conversational intelligence -and help enterprise organisations…
96 percent of businesses report AI has met or exceeded expectations, finds Medallia study
AI’s potential to transform customer experience is driving adoption across industries. Medallia, the global leader in customer and employee experience has released its latest report, What CX Practitioners Really Think…
Medallia named as a G-Cloud 14 supplier
Medallia’s leading experience management platform has been named as a supplier in the UK government’s public sector digital marketplace Medallia, the global leader in customer and employee experience, today announces…