• Sun. May 24th, 2026

Customer experience

  • Home
  • Medallia named a leader in employee experience management platforms by independent research firm

Medallia named a leader in employee experience management platforms by independent research firm

The analyst report recognises Medallia ‘is distinguished by its fusion of CX and EX capabilities with advanced AI and machine learning’ Medallia, the global leader in customer and employee experience,…

Medallia named a leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer platforms report

Medallia, the global leader in customer and employee experience, today announced that it has been named a Leader for the fourth consecutive publication in the Gartner® Magic Quadrant™ for Voice…

Virgin Atlantic recognised for customer experience excellence with Medallia and Kantar programme

Recent award success cements strong partnership, lays foundations for programme expansion beyond CX to incorporate brand insights. Medallia, the global leader in customer and employee experience, and Kantar today announced…

Medallia launches Agile Research as addition to Medallia Experience Cloud

The integration of Agile Research provides a self-service solution for market research and insights teams and the ability to align with existing CX programmes Medallia, the global leader in customer…

Medallia launches four breakthrough AI innovations

Powered by generative AI and guided by Medallia’s AI Moderation Council, new features change the game for delivering personalised, connected experiences at scale Medallia, the global leader in customer and…