Virgin Atlantic recognised for customer experience excellence with Medallia and Kantar programme
Recent award success cements strong partnership, lays foundations for programme expansion beyond CX to incorporate brand insights. Medallia, the global leader in customer and employee experience, and Kantar today announced…
Medallia launches Agile Research as addition to Medallia Experience Cloud
The integration of Agile Research provides a self-service solution for market research and insights teams and the ability to align with existing CX programmes Medallia, the global leader in customer…
Medallia launches four breakthrough AI innovations
Powered by generative AI and guided by Medallia’s AI Moderation Council, new features change the game for delivering personalised, connected experiences at scale Medallia, the global leader in customer and…
Medallia named a Leader in IDC MarketScape for Voice of the Customer Applications
Medallia, Inc., the global leader in customer and employee experience, today announced the company has been recognised as a Leader in the IDC MarketScape Voice of the Customer (VoC) Applications…
BSH Group leverages Medallia customer experience technology to fuel D2C expansion
Europe’s leading manufacturer of household appliances is able to personalise each customer’s brand experience Medallia, Inc., the global leader in customer and employee experience, today announced that BSH Group, a…