How to drive long-term loyalty and create forever customers this CX Day
October 1st marks CX Day, an annual global celebration of companies and professionals creating great experiences for their customers. Will Perry, Regional Director, UK&I MEA, Medallia, has made the following…
Medallia Experience ’24 World Tour comes to London on 9 October
Convene 133 Houndsditch to host UK leg of Medallia’s Experience World Tour event series this autumn. Register for free and join customer and employee experience innovators for an incredible event…
Virgin Atlantic recognised for customer experience excellence with Medallia and Kantar programme
Recent award success cements strong partnership, lays foundations for programme expansion beyond CX to incorporate brand insights. Medallia, the global leader in customer and employee experience, and Kantar today announced…
Medallia launches Agile Research as addition to Medallia Experience Cloud
The integration of Agile Research provides a self-service solution for market research and insights teams and the ability to align with existing CX programmes Medallia, the global leader in customer…
Medallia launches four breakthrough AI innovations
Powered by generative AI and guided by Medallia’s AI Moderation Council, new features change the game for delivering personalised, connected experiences at scale Medallia, the global leader in customer and…